Introduction

At socialmediamanagementai.com, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data, including through the use of Google Analytics, in compliance with the General Data Protection Regulation (GDPR).

By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Data: When you sign up, we may collect your name, email address, and other contact details.

Usage Data: We collect data on how you use our platform, such as IP addresses, browser type, and activity within the platform.

Cookies: We use cookies for analytics and improving your experience.

2. How We Use Your Data

We use your data for:

Providing and improving our services.

Communicating with you (e.g., updates, support).

Analyzing platform usage via Google Analytics (see below).

3. Google Analytics

We use Google Analytics to understand how users interact with our platform. Google Analytics collects anonymous data about your visits, including IP addresses and usage patterns. You can opt-out by installing the Google Analytics Opt-out Browser Add-on.

For more on Google’s data usage, visit Google Privacy Policy.

4. Legal Basis for Processing

We process your data based on:

Contract: To provide services.

Consent: For marketing and non-essential cookies.

Legitimate Interests: To improve our platform.

Legal Obligations: Where required by law.

5. Sharing Your Data

We do not sell your data but may share it with trusted service providers (e.g., hosting, analytics). We may also disclose data if required by law.

6. Your Rights

Under GDPR, you have the right to:

Access, correct, or delete your data.

Restrict or object to data processing.

Withdraw consent at any time.

To exercise these rights, contact us at [contact information].

7. Data Security

We take reasonable steps to protect your personal data, but no online service is completely secure.

8. Data Transfers

Your data may be transferred outside the EU. We ensure appropriate safeguards are in place to protect your data.

9. Changes to This Policy

We may update this Privacy Policy. We’ll post any changes on our platform, and the new policy will apply from the effective date.

10. Contact Us

If you have questions or concerns, please contact us